A local ride can be cancelled up to an hour prior to pickup time with no charge. If cancelled later than that, or if the passenger is a “No Show”, we will charge a minimum of $25 up to the full price of the usual fare. The amount we charge is based on how much driving/waiting has taken place, and is at Excel’s full discretion.
“Thanks for the great service!”
“I had a great experience with Excel when I used them for a very early morning ride to the airport last year. Very professional, very courteous, and right on time.”
“Your driver was exceptional, attentive and knowledgeable.
My wife and her sister enjoyed his attention very much during the service
“Your last driver was an excellent young man! Keep him around.”
“I have had compliments from the staff on the driver’s driving skills yesterday. Even though the windshield wipers were freezing over, he maintained his cool and stopped to clean the ice off and they all got home safely. Thanks so much! We appreciate him.”
“The extra few minutes the drivers are arriving early are very helpful and the doctors all seem very happy. Keep up the good work!”
“The driver was awesome! Thanks for such great service J”
“Thanks for the great service and I look forward to calling on your shuttle service on future visits to this area.
“Thank you for your great service.”
“Thank you for all of your great service the past three years…”